From perlman@oclc.org Sat Nov 16 11:17:01 1996
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From: perlman@oclc.org (Perlman,Gary)
To: perlman@turing.acm.org (acm)
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Organization: OCLC Inc, Dublin, Ohio USA (614)764-6000
Date: Sat, 16 Nov 1996 11:18:01 -0500
Subject: FW: listserv setup
Status: RO



 ----------
From: Michael A. Clore
To: Gary PERLMAN
Cc: Multiple recipients of list SUP
Subject: Re: listserv setup
Date: Tuesday, November 12, 1996 12:54PM

Gary:

Gary PERLMAN wrote:
> ...
> But I am concerned that I have heard nothing about
> progress on the request, such as an expected completion date.
> This would be even more a problem when (if) SIGCHI
> moves 80+ SIGCHI lists to the ACM listserv.
> I propose that if a request can not be fulfilled
> within a day, then the requester be sent an
> estimate of when the request should be fulfilled.
> It would be nice to receive an acknowledgement
> that the request has been received in any case.
>

Thanks for your suggestion.  We agree with the idea and have
previously discussed a similar process.   However, a period
of 2 working days is much more realistic than 1.  We plan
to send an immediate acknowledgement as soon as each
request to received.  The acknowledement will include
information about when the requestor should hear back
from a real person etc.

Regarding your listserv requests, they will be ready
later today.  We'll send you a message as soon as the changes
have been made.


 --
Michael Allen Clore           |"It is unworthy of excellent (people) to lose
 ACM Network Information Mngr | hours like slaves in the labor of 
calculation
 Fax/Data: 520-290-4181       |-Baron Gottfried Wilhelm Von 
Leibniz(1646-1716)
 Voice: 520-290-4147; Net: clore@acm.org, http://www.acm.org/~clore/


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From: "Michael A. Clore" <clore@acm.org>
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To: Gary PERLMAN <perlman@mailer.oclc.org>
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Subject: Re: listserv setup
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